Terms and Conditions

By placing an order with Tanygroes Rosettes, you are agreeing to abide by the following Terms and Conditions:

  • All orders must be clear and coherent to ensure no spelling mistakes are made during our printing process. We reserve the right to refuse unreadable hand written orders.
  • Show schedules will not be accepted as an order.
  • Invoices must be paid in full within 30 days of receiving goods.
  • Colour, size and descriptions on our website are to be used as a guide only. We reserve the right to substitute colours only if absolutely necessary.
  • We reserve the right to charge for cancelled orders if we are not given ample notice
  • For ALL orders please give us as much time as possible or no less than 3 weeks’ notice.
  • Deliveries are undertaken at customers own risk and subject to carriers’ normal terms and conditions.
  • Where postage is required, the most economic option will be chosen and any additional costs will be at the customers’ expense and will be added to the invoice prior to being issued.
  • All errors and damage must be reported within 3 days of receipt in order that we can rectify the problem.
  • In the unlikely event that you wish to complain, please contact us immediately so that we can do our best to rectify the problem.